Canteen, cafeteria and mess management across India

MealPe is built in Ahmedabad and covers ordering, billing, meal access and vendor operations for offices, plants, campuses and hostels across ten regions. Pick yours to see the industries and sites MealPe serves there.

MealPe has processed 30 lakh+ meals across 60+ canteens with 100+ partner food vendors.

Written by Satya Mehta, Co-Founder & CBO, MealPe. Published , last updated .

Canteen and cafeteria management in India: MealPe at a glance

MealPe is an Ahmedabad-built platform for running institutional food services: canteens, cafeterias, messes, pantries, tuck shops and food courts. It combines seven software modules with six setup and managed services and five meal programmes, and serves offices, plants, campuses and hostels across ten regions of India from its head office on Science City Road.

What it is
An operating system for institutional food services: canteens, cafeterias, messes, pantries, tuck shops and food courts
Legal name
MealPe Online Food Ordering POS Pvt. Ltd.
Offer
7 software modules, 6 services and 5 meal programmes
Company figures
30 lakh+ meals, 60+ canteens and 100+ partner food vendors
Hospital meals
MedMeals

Which industries does MealPe serve across India?

MealPe serves fifteen industries, from capability centres and corporate headquarters to factories, warehouses, ports, universities and worker housing. Every regional page covers all fifteen with local context and opens with the five that matter most there; those regions are listed under each industry below, linked to MealPe's use-case pages.

Canteen and meal rules across India

Two national rules shape staff food in India. Under section 24 of the OSH Code, in force since 21 November 2025, a canteen is required wherever 100 or more workers, including contract labour, are ordinarily employed. Under the Income-tax Rules, 2026, employer-provided meals up to ₹200 each are tax-free from 1 April 2026.

Canteen
Section 24 of the Occupational Safety, Health and Working Conditions Code, 2020, in force since 21 November 2025, requires a canteen wherever 100 or more workers, including contract labour, are ordinarily employed. The Factories Act threshold had been 250 workers.
Central rules
The OSH (Central) Rules, 2026 were notified on 8 May 2026. States make their own rules for establishments they regulate.
Meal tax
From 1 April 2026, Rule 15(5)(a) of the Income-tax Rules, 2026 treats employer-provided food and non-alcoholic drinks as tax-free up to ₹200 per meal, under both tax regimes. The earlier limit was ₹50.
State OSH rules, checked 2 November 2026
StateStatusWhat we found
GujaratFinalGujarat Occupational Safety, Health and Working Conditions Rules, 2025: notified 6 June 2025, in force with the Code from 21 November 2025. Source: Lakshmikumaran & Sridharan, TaxClue
MaharashtraDraft; reports conflictDraft rules gazetted in May 2026; trackers disagree on whether final rules are out. Source: Keka, Khanna & Associates
DelhiDraft (reported)Reported at draft stage in October 2026. Source: Khanna & Associates
HaryanaRevised draftRevised draft rules published in May 2026; no final notification reported. Source: Keka, Khanna & Associates
Uttar PradeshFinalUttar Pradesh Occupational Safety, Health and Working Conditions Rules, 2026: notified 27 August 2026. Source: TeamLease RegTech
TelanganaNot confirmedNo draft published as of April 2026; no final notification found on 2 November 2026. Source: Veritect
Andhra PradeshFinalOccupational Safety, Health and Working Conditions (Andhra Pradesh) Rules, 2026: G.O.Rt.No.146, state gazette dated 7 August 2026. Source: Lakshmikumaran & Sridharan
KarnatakaDraft; reports conflictRevised draft published in January 2026; trackers disagree on whether final rules are out. Source: Veritect, Khanna & Associates
KeralaNot confirmedNot listed as final in the trackers checked on 2 November 2026. Source: Khanna & Associates, Lakshmikumaran & Sridharan
Tamil NaduDraft (April 2026)The 2022 draft rules had not been finalised as of April 2026. Source: Veritect
West BengalNone (April 2026)The only state with no OSH rules notified, draft or final, as of April 2026. Source: Ideas for India
OdishaNot confirmedNot listed as final in the trackers checked on 2 November 2026. Source: Khanna & Associates, Lakshmikumaran & Sridharan
JharkhandNot confirmedNot listed as final in the trackers checked on 2 November 2026. Source: Khanna & Associates, Lakshmikumaran & Sridharan
BiharFinalOccupational Safety, Health and Working Conditions (Bihar) Rules, 2026: Bihar Gazette (Extraordinary), 1 July 2026. Source: Lakshmikumaran & Sridharan
Madhya PradeshReports conflictTrackers disagree on whether the rules are final (October 2026). Source: Khanna & Associates
ChhattisgarhNot confirmedNot listed as final in the trackers checked on 2 November 2026. Source: Khanna & Associates, Lakshmikumaran & Sridharan

Questions about MealPe across India

Employers comparing regions usually ask which page covers their city, whether a canteen is mandatory, how staff meals are taxed, what MealPe replaces at the counter, whether one platform can span several states, and where hospitals fit. The answers below apply nationally; each regional page answers its own local questions.

Which MealPe page covers my city?

Find your state on the regions list: each regional page names the cities it covers. For example, Gurugram and Noida are on the Delhi NCR page, Hosur is on Chennai & Tamil Nadu, Sri City is on Visakhapatnam & Andhra Pradesh, and Nagpur's MIHAN is on Mumbai & Pune. If your city isn't listed, request a demo on the contact page and name your city.

Is a staff canteen mandatory in India?

Yes, for larger sites. Section 24 of the Occupational Safety, Health and Working Conditions Code, 2020, in force since 21 November 2025, requires a canteen wherever 100 or more workers, including contract labour, are ordinarily employed. The Factories Act threshold had been 250 workers. Detailed canteen standards come from central or state OSH rules, which states are notifying at different speeds.

How much of an employee's meal is tax-free?

From 1 April 2026, Rule 15(5)(a) of the Income-tax Rules, 2026 treats food and non-alcoholic drinks an employer provides during working hours, at the workplace or through meal vouchers, as tax-free up to ₹200 per meal. The earlier limit was ₹50, and the exemption now applies under both the old and new tax regimes.

What does MealPe replace at the canteen counter?

MealPe replaces token books and cash counters with digital ordering and payment, paper registers and guessed plate counts with verified meal records, and a separate POS at every counter with one system. Vendors in multi-vendor food courts are settled automatically, and employers get reports for billing, subsidies and audits instead of reconciling paper by hand.

Can one MealPe setup cover sites in several states?

Yes. All ten regions run on the same MealPe platform, so an employer with offices in Gurugram, a plant in Sanand and a capability centre in Hyderabad uses one system. Each site keeps its own vendors, menus and rules, including state canteen standards, while the company works with a single platform instead of a different POS at every counter.

Does MealPe handle hospital patient meals?

Yes, through MedMeals, MealPe's hospital and patient meal management software, which takes diet orders through to bedside delivery and runs at medmeals.mealpe.app. Staff cafeterias in the same hospital can run on MealPe's cafeteria software, so patient meals and staff food sit with one company in every region.

How do I get a MealPe demo?

Request a demo on the MealPe contact page, or call or WhatsApp the MealPe team directly. Share where your site is, how many meals a day it serves and who runs the counters today, and the team will point you to the right setup and region.

How do I book a MealPe demo?

Tell MealPe where your site is and how many meals a day you serve, and the team will point you to the right setup and region. Replies come by phone, WhatsApp or email, whether you need software alone, a new cafeteria, mess or food court, or a fully managed operation.

About this page

This page was written by Satya Mehta, Co-founder, MealPe, published on 3 November 2026 and last updated on 12 November 2026. Company figures come from mealpe.app, place names are public and well known, and every legal or non-obvious claim links to a source listed here.

Satya Mehta
Co-Founder & CBO, MealPe

Published
Last updated

Sources