The Rise of Food Courts in India #1

The Evolution of Food Courts: A New Dining Trend

Food courts have become a significant part of India’s dining culture. Typically found in shopping malls, airports, highways, and parks, food courts are indoor plazas with multiple food vendors and a common area for diners. These spaces provide a convenient and diverse dining experience, offering everything from local delicacies to international cuisines.

MealPe - Top Digital Food Court Solution for  Cantees and Cafeterias in India

What is a Food Court?

A food court is an indoor space where various food vendors operate in stalls or service counters, offering a range of meals that can be enjoyed in a common dining area. Diners can order food from different vendors and enjoy it in a shared space, or opt for takeout to consume at home or the workplace.

How to Start a Food Court in India

Starting a food court in India involves several steps:

1. Find the Perfect Location

Selecting the right location is crucial. High-traffic areas such as shopping malls, business districts, or transport hubs are ideal for attracting a large number of customers.

2. Prepare the Menu and Select Food Joints/Food Franchise

Curate a diverse menu that caters to various tastes and preferences. Partner with popular food joints or franchises to ensure a steady stream of customers.

3. Obtain Necessary Licenses

Acquire all necessary licenses, including health permits, business licenses, and food safety certifications, to operate legally and ensure the safety of your customers.

4. Implement Food Court POS Software – MealPe

Use a robust POS system like MealPe to manage orders, track sales, and streamline operations efficiently.

5. Marketing

Promote your food court through social media, local advertising, and partnerships to attract more customers.

Benefits of Using Best Food Court Management Software in India

Boost Efficiency with MealPe

Implementing a food court POS software like MealPe can significantly enhance operational efficiency. It simplifies order management, billing, and inventory control, ensuring smooth operations.

Features of MealPe Food Court POS Software

  • KOT Management System: Efficiently manage kitchen orders and reduce wait times.
  • POS Billing: Simplify billing processes and ensure accurate transactions.
  • Inventory Management: Keep track of stock levels and manage supplies effectively.
  • Smart Token & Queue Management: Minimize customer wait times and streamline service.
  • Prepaid Card POS Billing: Offer customers a convenient payment option and speed up transactions.

Advantages of Using MealPe

  • Centralized Control: Manage multiple food counters with a single robust POS system.
  • Cloud-Based Management: Operate your food court effortlessly with cloud-based solutions.
  • Operational Cost Reduction: Lower operational costs and improve service convenience.
  • Customer Delight: Enhance customer experience with efficient service and easy payment options.

Why Set Up an Outlet at a Food Court?

High Footfall

Food courts in busy locations like malls and airports attract a large number of visitors, ensuring a steady flow of customers.

Increased Brand Exposure

Being part of a food court can boost brand visibility and attract new customers.

Reduced Operating and Labour Cost

Shared facilities and resources in food courts help reduce operating and labour costs, making it a cost-effective business model.

Challenges of Setting Up in a Food Court

Divided Attention

With many food options available, attracting and retaining customers can be challenging.

Higher Competition

Food courts house multiple vendors, increasing competition for customer attention and sales.

Minimal Customization & Personalization

The standardized nature of food courts can limit opportunities for menu customization and personalized service.

Different Models of Food Courts

Express Model

The express model focuses on speed, offering quick, easy-to-prepare meals like noodles, sandwiches, and salads. This model is perfect for customers with limited time and typically requires lower investment.

Dine-In Model

The dine-in model offers a more elaborate dining experience with a sophisticated ambiance and table service. This model is ideal for special occasions and leisurely meals but requires significant investment in interiors and kitchen equipment.

Drive-Thru Model

The drive-thru model caters to busy commuters, providing quality food without the need to leave the car. This model requires moderate investment, focusing on efficient drive-thru lanes and clear signage.


Food courts are revolutionizing the dining experience in India by offering convenience, variety, and efficiency. With the right location, menu, and management tools like MealPe, entrepreneurs can capitalize on this growing trend. Despite the challenges, the high footfall and reduced operational costs make food courts a lucrative business opportunity. Embrace the digital transformation of food courts with advanced POS systems and management software to ensure success in this competitive market.

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